The whole experience was wonderful. Getting an appointment scheduled was easy, we were greeted and signed in with no hassles. A tech took our info and Molly was taken in for her procedure. When it was finished, the doctor called and talked to me and we arranged a time for pickup. When I arrived, I met with the doctor and was given review of her procedure and advise for her care for the next 24 hours. We checked out and drove home. Could not have been easier. The staff is wonderful - both caring and efficient.
I was very pleased with my first visit. Everyone was very professional and knowledgeable. Both the technicians and the Dr. took their time to get a full history. I really felt like they cared for my dog's health. I have been to other vets where I felt like I was being rushed so they could get to the next patient. This was definitely not the case. I would absolutely recommend Hemlock to anyone looking for a vet.
I love seeing a familiar face as soon as I open the door. I'd follow Justine and Jenny anywhere! Dr. Snyder solved Shelby's problems in a matter of minutes and I've been chasing answers for years. She's phenomenal! Melissa's knowledge and guidance has been beyond my expectations, and getting to know all of the Staff has kept a permanent smile on my face. I feel as if I've been on a long journey eager to establish roots. I'M HOME!
From the moment we discussed Sadie's surgery, to the follow-up the day prior, to the calls day of to go over options and 1:1 time with Dr D when we picked her up - it was all wonderful. Everyone seemed to truly care about her and also made sure we were comfortable. The surgery went better than expected and she's doing so well. We could not have imagined going anywhere else for her care.
Greatest Pet Place on Earth!!! We have been clients at Hemlock Bluffs Animal Hospital for 5+ years and know the owners and staff quite well! Our pets are always treated with great love and attention, and we feel when we board our pets, they are receiving extraordinary care and staying at a home away from home! We love our vet and staff and highly recommend HBAH!!!